After transcribing audio, CaseGuard is able to mine data for insight. It’s able to detect named entities in the text such as people and locations, as well as patterns like emails, social security numbers, zip code, or credit card numbers.
You can filter by named entity patterns (i.e., social security numbers, credit card numbers, phone numbers, etc.) to quickly locate and remove confidential information.
Prepare for the redaction process
- Open the file in CaseGuard Studio.
- Transcribe Your Audio. A transcript will appear in the Transcription Panel.
- Review and Identify the type of information that needs to be redacted (i.e., social security numbers, credit card numbers, phone numbers, etc.)
Getting started
Now that you’ve transcribed your file, your transcript should appear within the Transcription Panel. You have a few ways you can start redacting your audio.
Method 1: redacting using the Analytics Panel
The Analytics Panel is a powerful tool that allows you to work with the named entity patterns in your transcript data. It lets you do many things, including:
- View the number of times a word appears in your transcript.
- Filter by information type to view the number of times a type (i.e., Name, Date, Social Security Number, etc.) a named entity appears in your transcript.
- Redact ALL of your filtered search results with one click.
Option 1: using the Analytics Panel to view and redact individual pieces of information
To get started, open the Analytics Panel.
- Named entities such as people, locations, organizations, etc will be shown.
- Text: CaseGuard |Type: Organization
- Text: 4000 1234 1234 | Type: Credit Card
- Optionally, filter by:
- Information type/named entity
- Search
- Using your mouse, hover over the information you would like to redact in the Analytics Panel. A set of effect icons will appear over the information.
- Select which effect (e.g., resample, mute, or bleep) you would like to apply.
- Your redaction will be logged in the Task List Panel.
- Click
Process from the Shortcuts Bar or from the Task List Panel to process the file.
Process from the Option 2: using the Analytics Panel to bulk redact multiple pieces of information
You can Redact ALL of your filtered search results with one click.
Open the Analytics Panel.
-
- Named entities such as people, locations, organizations, etc will be shown.
- Text: CaseGuard |Type: Organization
- Text: 4000 1234 1234 | Type: Credit Card
- Named entities such as people, locations, organizations, etc will be shown.
- Filter by Information type/named entity or Search.
- Select the mute, bleep, or resample icons at the top of the panel to automatically redact all of your filtered results.
- Your redaction will be logged in the Task List Panel.
- Click Process from the Shortcuts Bar or from the Task List Panel to process the file.