Supported media formats

CaseGuard is designed to accept any file type for upload. By default, the software will accept the following extensions listed below:

Video extensions

  • .mp4, .avi, .mpg, .mov, .mkv, .flv, .3pg, .wmv, .ts, .asf, .vob, .mts, .webm, .m4v

Audio extensions

  • .mp3, .wav, .dss, .m4a, .wma, .flac, .ac3

Image extensions

  • .jpg, .jpeg, .tif, .png, .bmp, .wmf, .exif, .tiff

Raw Image extensions

  • .gif, .heic, .nef, .cr2, .jp2, .psd, .crw, .dcr, .orf

Other file extensions

  • .pdf, .doc, .docx, .ppt, .pps, .ppts, .xls, .xlsx, .txt, .vsd, .zip

In the event that your file is not in one of the above formats, you can still change CaseGuard’s settings so you can upload it.

  • Open CaseGuard Studio.
  • Select Tools –> Settings.
  • Select the Extensions tab.
  • Add the extension you want under the appropriate file type. Before entering the file type, add a semicolon before the file type extension. For example, if you added a .dav extension to Video Extensions, you would type ;dav in the Video Extensions entry.
  • Select Save.


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