CaseGuard Studio is a powerful, on-premise AI redaction software designed to help organizations redact sensitive information across video, audio, documents, and images—all from one secure, easy-to-use platform. Whether working online or fully offline, CaseGuard helps you redact files, offers bulk processing, and transcribes and translates audio in 100+ languages with unmatched speed and accuracy.

Anyone! Our mission is to make redaction accessible to everyone. Here are a few industries and departments that use CaseGuard daily to redact sensitive information, transcribe, and translate their files:

• Law Enforcement
• Healthcare
• Education
• Legal Departments
• Transportation
• Media & Entertainment
• IT & Operations
• Government
• Call Centers
• Financial Services
• Retail
• Crisis Centers & Hotlines
• Casinos

Installation is quick and easy. After you purchase CaseGuard Studio, you’ll receive an email with a download link. Just click the link to install the software —no complicated setup required.

CaseGuard runs on Windows 10/11. You can also use it on Mac or Linux with a Windows virtual machine. All processing happens locally to ensure data privacy.

Yes. CaseGuard currently supports 28+ languages including English, Spanish, French, Chinese, Arabic, and more. New languages are added regularly.

CaseGuard stands out with unlimited AI redaction across video, audio, images, and documents in one on-premise platform—no internet required. Unlike competitors, it offers full offline use, supports 750+ file types, and delivers unmatched speed and accuracy.

With tools for transcription, translation, object detection, and PII/PHI scrubbing, CaseGuard empowers users to redact faster, securely, and without hidden costs or usage limits. Learn more about everything we can do by visiting How CaseGuard Works.

While CaseGuard can run on any Windows machine, we recommend having a robust graphics card, especially when working with videos in CaseGuard or any video processing software. Using a high-performance graphics card can dramatically speed up processing times. For example, a 10-minute video can be redacted in real-time with the right GPU, while the same task could take over two hours on a lower-end system.

We strongly recommend upgrading to a capable graphics card, often for under $300, as it can save you hours of processing time.

Yes. With a Premium license, you get full access to CaseGuard’s redaction capabilities—including the ability to automatically redact PCI from credit cards across audio, video, images, and documents. You can also perform credit card redaction in bulk to save time.

Yes. CaseGuard has the ability to redact all screens, monitors, computers, cell phones, and in-car laptops using its AI redaction capabilities.

CaseGuard’s advanced audio analytics can automatically detect and categorize sensitive information such as social security numbers, phone numbers, names, and more. This allows you to quickly review and redact all instances within a specific category, streamlining your workflow and ensuring accurate, consistent redaction.

CaseGuard offers a robust set of tools that go far beyond redaction. With AI Transcription and Translation, you can automatically convert hours of audio to text, detect PII and PHI, and translate content into 100+ languages—all while identifying speakers for easier review.

For investigators and analysts, CaseGuard includes 30+ tools to enhance images, clarify audio, detect tattoos, and sharpen blurry footage or license plates. You can also take snapshots from videos, cut or remove video segments, and highlight critical moments with built-in editing features.

When working with documents, CaseGuard supports OCR for scanned and handwritten files, making even low-quality or handwritten documents searchable and ready for redaction.

CaseGuard gives you the flexibility to redact PDFs either individually or in bulk. With bulk processing, you can apply multiple operations, like OCR, anonymization, AI-powered PII detection, Find and Redact lists, image redaction, watermarks, and more, across thousands of files at once.

For example, if you’re working with scanned documents, you can use bulk OCR to make them searchable, then automatically redact all sensitive information in one go. Even after bulk redaction, you can still review and make additional edits as needed.

There are no limits to the number or length of video and audio files you can redact with CaseGuard. Whether you’re processing hundreds or thousands of files, CaseGuard delivers fast, efficient redaction without restrictions.

If you’re using AI-powered transcription and translation, each license includes 240 hours per year. Separately, for document workflows, AI document analysis includes 48,000 pages per year. Both limits can be expanded by adding additional hours or pages based on your needs.

Yes. CaseGuard Studio can automatically transcribe audio from both video and audio files, identify multiple speakers, and translate transcripts into 100+ languages. It’s ideal for transcribing calls, interviews, and meetings. You can also burn closed captions directly into your videos to support accessibility and compliance.

CaseGuard Studio transcription can recognize the following languages to text (more are being added continuously):

• Abkhaz
• Afrikaans
• Arabic (Gulf, Modern Strandard)
• Armenian
• Asturian
• Azerbaijani
• Bashkir
• Basque
• Belarusian
• Bengali
• Bosnian
• Bulgarian
• Catalan
• Central Kurdish (Iraq, Iran)
• Chinese (Simplified, Traditional)
• Croatian
• Czech
• Danish
• Dutch
• English (Australian, British, Indian, Irish, New Zealand, Scottish, South African, US, Welsh)
• Estonian
• Farsi
• Finnish
• French (France, Canadian)
• Galician
• Georgian
• German
• German, Swiss
• Greek
• Gujarati
• Hausa
• Hindi, Indian
• Hungarian
• Icelandic
• Indonesian
• Italian
• Japanese
• Kabyle
• Kannada
• Kazakh
• Kinyarwanda
• Korean
• Kyrgyz
• Latvian
• Lithuanian
• Luganda
• Macedonian
• Malay
• Malayalam
• Maltese
• Marathi
• Meadow Mari
• Mongolian
• Norwegian Bokmål
• Odia/Oriya
• Pashto
• Polish
• Portuguese
• Portuguese, Brazilian
• Punjabi
• Romanian
• Russian
• Serbian
• Sinhala
• Slovak
• Slovenian
• Somali
• Spanish
• Spanish, US
• Sundanese
• Swahili (Kenya, Burundi, Rwanda, Tanzania, Uganda)
• Swedish
• Tagalog/Filipino
• Tamil
• Tatar
• Telugu
• Thai
• Turkish
• Ukrainian
• Uyghur
• Uzbek
• Vietnamese
• Welsh
• Wolof
• Zulu

CaseGuard Studio is a local, on-premise redaction software installed directly on your organization’s computers. All redaction work is performed locally, with no files processed or stored in the cloud. This setup ensures maximum privacy and control over your sensitive data.

Yes, you can use both your CaseGuard license and the CaseGuard Studio redaction software in an offline mode, even when there is no internet connection available.

To do this, you’ll need to assign the license to the specific computer you want to use. We issue one offline key per license, which is tied to that specific machine/user. Please note that once the offline key has been issued for a license, it can not be cancelled, transferred, or changed for the duration of the license. Changed to the keys can be done upon renewal. This setup is often used in air-gapped systems.

However, please note that certain features, such as transcription and translation, will not be available when using the software in offline mode. Regardless of whether you’re using the software online or offline, CaseGuard does not see, store, or transfer any of your files outside of your local machine or network.

CaseGuard supports a wide range of file types, making it easy to redact and enhance content across multiple formats. Supported extensions include, but are not limited to:

•  Video: .mp4, .avi, .mpg, .mov, .mkv, .flv, .3gp, .wmv, .ts, .asf, .vob, .mts, .webm, .m4v

•  Audio: .mp3, .wav, .dss, .m4a, .wma, .flac, .ac3, .vox

•  Images: .jpg, .jpeg, .tif, .png, .bmp, .wmf, .tiff

•  Raw Images: .gif, .heic, .nef, .cr2, .jp2, .psd, .crw, .dcr, .orf, .dng

•  Documents: .pdf, .doc, .docx, .ppt, .pptx, .pps, .ppsx, .xls, .xlsx, .csv, .xmp

•  Emails: .eml, .msg, .pst, .mbox

•  Text: .txt, .xml, .json

There are no limitations on file type processing. CaseGuard can redact and enhance virtually any video, audio, image, document, or email file—and we continue to expand support for new formats.

No. All email redaction in CaseGuard is handled locally on your machine—nothing is sent to external servers. You can import email files using the PST reader and choose whether to redact emails, attachments, or both. From there, you can easily remove PII or other sensitive information while keeping your data fully secure within your environment.

CaseGuard Studio is installed locally on your organization’s computers, meaning all data stays within your control. No files are uploaded, shared, or accessed by CaseGuard staff. Only users with access to your systems can view or manage your files, ensuring complete privacy and security.

No. Once a file is redacted in CaseGuard, the redacted data is permanently removed. It cannot be recovered, even with advanced forensic tools. You can confidently share redacted videos, audio, documents, or images knowing the sensitive information is completely and irreversibly erased.

You do. When you start using CaseGuard, you select where you want to save your projects and process your files. We have no access to your data or projects.

Yes, CaseGuard allows you to mix and match license types within the same purchase. You’re not limited to a single plan for your entire team—so you can tailor your order based on individual roles or needs. For example, you might purchase two Standard licenses and three Premium licenses in one order to support different use cases across your organization.

CaseGuard licenses are per seat and can be assigned to a computer or a person. This allows you to log in both at home and at work, making it ideal for a hybrid environment. However, to have multiple users working simultaneously, multiple licenses are required.

CaseGuard offers four subscription plans with flexible billing options. You can choose between monthly or annual subscriptions, depending on your needs. Annual plans come at a discounted rate, making them a cost-effective option for long-term use.

That depends on your needs. Here’s a breakdown of each plan:

•  Premium: Best for organizations with heavy audio and video workloads—such as law enforcement, hospitals, financial institutions, and public safety teams. Premium includes automatic transcription and translation in 100+ languages, powered by AI speech recognition, making it ideal for high-volume, multilingual redaction needs. If you want to transcribe from video or audio files regularly, this plan is great for you.

•  Standard: Ideal for teams that regularly redact PII or sensitive data from video, audio, PDFs, and images—whether for compliance, FOIA requests, or internal reviews.

•  Lite: Designed for basic video and audio redaction. It offers accurate automation for teams that need a simple, effective tool to handle public records or compliance tasks.

•  Doc: Focused on PDF and image redaction. With pattern-based redaction tools, Doc is perfect for professionals who don’t need to redact audio or video but need a fast, reliable way to remove identifying information from documents.

To learn more, visit our pricing page.

Yes. You can upgrade or downgrade your plan whenever your needs change. You can also cancel your plan at any time—but keep in mind that you won’t be able to edit or export any unfinished projects after cancellation, so be sure to complete your work first.

For a full refund, cancellation requests must be made at least 30 days before your renewal date. If submitted later, a partial refund may be issued based on the remaining time.

Yes! CaseGuard offers a 7-day free trial so you can explore the platform and its features. Projects created during the trial will include a watermark, but you can upgrade to a paid plan at any time to unlock full functionality.

Additionally, CaseGuard does not automatically charge at the end of the trial. You’ll only be billed if you choose to purchase a subscription.

Yes. CaseGuard offers a flexible month-to-month plan that’s ideal for teams with short-term or occasional redaction projects. Since the software is locally installed, you can pause your subscription anytime and resume later by simply reactivating your license.

If you expect to use CaseGuard for several consecutive months, we recommend setting up a recurring monthly plan. For long-term use, choosing an annual license offers better value and cost savings.

You’ll still have access to any files you’ve already redacted, enhanced, and exported—as long as they’ve been saved. However, once your subscription is canceled, you won’t be able to open, edit, or make changes to unfinished projects.

Our support team is available from 9 AM to 5 PM in all U.S. time zones. If you reach out after hours, we’ll prioritize your request and respond as soon as possible the next business day.

CaseGuard provides both online and in-person training, tailored to your team’s specific workflows and redaction needs.

During training, you’ll learn how to:

•  Navigate CaseGuard Studio

•  Redact various file types (video, audio, images, documents)

•  Organize and manage redaction projects

•  Use editing and enhancement tools

•  Apply redaction best practices

•  Configure reports and collaboration settings

•  Leverage bulk processing, transcription, translation, and audio analytics

Before your session, a training specialist will meet with you to understand your goals and customize the training accordingly. Past modules have included topics such as:

•  Redacting body camera footage in low-light conditions

•  Captioning and editing transcripts

•  Redacting PHI from healthcare records

•  Setting up collaborative workflows

•  Translating and redacting multilingual content

Training ensures your team gets up to speed quickly—and uses CaseGuard as efficiently and effectively as possible.

No, CaseGuard Studio runs on any Windows desktop or laptop—no server required. However, if your organization prefers, it can also be installed on a Windows server for centralized access or deployment.

When you add a file to CaseGuard, the software creates a separate working copy for redaction within your project. Your original file stays intact and remains in its original location, untouched.