How to install CaseGuard Studio on your device

Follow these steps to install CaseGuard Studio!

Once your license is issued, look out for an email from [email protected] containing your login credentials. If you have not received the email, please contact us at [email protected].

  • To install, follow the link provided in the email and use the username and password from that same email.
    • Ensure your password is strong by using a unique combination of uppercase letters, lowercase letters, numbers, and special characters. Avoid using personal information that others may easily guess.
    • Remember that CaseGuard will never request your password via email. Instead, you should reset your password by changing the temporary password provided during account setup. login image

  • On the “Install/Update CaseGuard Studio” page, click on “Download CaseGuard Studio (Recommended)” to proceed.
    • If you have trouble installing the recommended installation file or if you work in an air-gap environment; please click the “Download CaseGuard Studio (Offline)”.

CaseGuard install Image

  • The CaseGuard installer will begin downloading, you can monitor the progress of the download in the top right corner of your browser.
  • Once the download is complete, click “Downloads” on the top right corner of your browser to view the downloaded installer.
  • Click “caseguardstudio-x.x.x.exe” to start the CaseGuard installation process.
    • If you can’t find the “Downloads” section in your browser, you can also access the caseguardstudio-x.x.x.exe file from the Downloads section in Windows File Explorer.

CaseGuard installer Image

  • Once the CaseGuard installer window opens up, click “Next“.
  • On the next CaseGuard installer window decide if you would like to install the software for everyone that uses the computer or just yourself.
    • If multiple user accounts will be using CaseGuard on the same computer, choose “Everybody (all users)
    • If CaseGuard is intended for use by only one user account, select “Only for me“.
  • Once the user preference is selected, Click “Next” to continue.

CaseGuard Install For Image

  • Click “Express Installation
    • or click “Custom Installation” if you would like to set up a custom setting path or install 10 additional OCR languages.

Express Installation Image

  • In the next window decide where you would like your CaseGuard installed.
    • We recommend keeping it installed on a local drive.
  • Click the check box to agree with the CaseGuard License terms and conditions and then click “Install.”
    • Review the terms and conditions by clicking the “License terms and conditions” link.

CaseGuard install window Image

  • When the Windows User Account Control window appears, click “Yes” to proceed.
  • The CaseGuard installation will begin, it may take a few minutes depending on your internet connection.
  • When CaseGuard Studio is successfully Installed, click “Run Studio“.

CaseGuard install complete Image

  • When you open CaseGuard Studio for the first time, a login window will appear. Enter your credentials from the email sent by [email protected], and then click “Login“. Select the “Remember Me” check box to automatically be logged in going forward.

CaseGuard Login Image

Using Offline-Keys

If a user intends to utilize CaseGuard Studio offline or in an air-gapped network we have offline keys available for you to access the software.

CaseGuard Offline Key Image

  • To install CaseGuard, follow the steps outlined above. If the workstation is in an air-gapped network, you may need to use a flash drive to transfer CaseGuard’s files from a computer with internet access to the air-gapped workstation.
  • Install the software by adding CaseGuard’s files to your computer. After the installation of CaseGuard is complete, open the software and expand the offline key section on the login prompt.
  • Contact your CaseGuard representative or email [email protected], providing them with the License Unique ID so that an offline key can be issued.

See it in action!

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