How to Redact Audio in CaseGuard Studio using AI Audio

Overview

CaseGuard Studio’s AI Audio feature allows you to automatically detect and redact sensitive information from audio and video files. Whether you need to mute personally identifiable information (PII) such as names, addresses, or phone numbers, or apply a bleep effect for confidentiality, the AI Audio tool simplifies the process by automatically transcribing and identifying data that needs redaction.

Step-by-Step Instructions

  1. In CaseGuard Studio, import the file you want to redact audio from.

  2. On the left vertical toolbar, click AI Audio.

    Dark software interface with a left navigation panel;'AI Audio' is selected and outlined in red.

  3. Select AI Audio again. The Transcription option will be automatically selected. Click Next to continue.

    Audio Assistant accessibility panel with AI Audio and Transcription enabled; other options shown: Search List, Translation, Closed Captions, Global Audio; Next button visible.

  4. Select your preferred Model from the dropdown.

  5. On the right side of the model dropdown, choose your preferred effect type:

    Audio settings window showing AI audio model with Effect dropdown set to Mute (options: Mute, Bleep, None).

    • Mute – silences the redacted section.

    • Bleep – replaces redacted audio with a beep tone.

    • None – keeps the audio unchanged while still marking the redactions.

  6. From the What to Detect & What to Redact dropdown lists, select all the PII elements you’d like CaseGuard Studio to detect and redact.

    AI Audio Settings panel showing model 'Cloud Based AI Model' set to Mute; two highlighted dropdowns read 'What to Detect' and 'What to Redact'.

  7. Add redaction reasons if required for documentation or compliance.

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  8. Click Next and choose your Transcription settings.

    Transcription settings window showing model, language, speaker identification, and options like applying or next.

  9. Click Next again, then select Apply to begin processing.

    Audio Assistant Summary: two actions—Redact PII and Transcribe File—with an Edit button and a right-side Schedule showing the date 11/11/2025 3:37 PM, and Apply at bottom-right.

  10. Once AI Audio processing is complete, navigate to the right side panel to:

    • Open the Transcription panel to review the generated transcript.

    • Open the Analytics panel to view a breakdown of all detected PII.

Two-column transcription interface: left panel titled 'Audio Activity' lists contact names with timestamps and checkboxes; right panel titled 'Transcription' shows dialogue text with highlighted edits and blue active tab bar at bottom.

Conclusion

The AI Audio feature in CaseGuard Studio provides a fast and accurate way to redact sensitive information from audio files. By combining automatic transcription with customizable redaction effects and exemption options, you can ensure that your files are both compliant and professionally presented. This tool saves time, enhances consistency, and simplifies the redaction process for all types of audio recordings.