CaseGuard is designed to meet the unique privacy and compliance needs of insurance companies and providers. Powered by advanced AI, it automatically detects and redacts PII and PHI from claims documents, video footage, scanned files, images, emails, and audio recordings, ensuring full compliance with privacy laws such as HIPAA, FOIA, FERPA, GDPR and more. Unlike generic tools, CaseGuard offers bulk processing to handle thousands of files at once, helping insurers reduce backlogs and save time. With on-premise deployment, sensitive client data never leaves your secure environment, giving insurance companies complete control, accuracy, and peace of mind.

Yes. CaseGuard supports full email and PST redaction, including large datasets. Our document redaction software automatically detects and removes PII, PHI, and other sensitive details from email bodies, headers, and attachments while keeping the order of the emails and attachments intact. This ensures compliance with privacy laws and protects clients when communications need to be shared or disclosed. Additionally, each reply of forward in the chain is treated as a separate email.

Yes. CaseGuard uses advanced Optical Character Recognition (OCR) technology to convert scanned documents and handwritten documents notes into machine readable text. This allows the software to automatically detect and redact 33 categories of PII, ensuring sensitive information is protected even in files that weren’t originally digital.

Video redaction helps insurance teams securely remove sensitive information, such as faces, license plates, screens, and more from claim footage. This prevents unauthorized exposure when video evidence is hared with adjusters, legal teams, investigators, or third-party vendors. By automating video redaction with tools like CaseGuard AI, insurers can ensure full compliance with insurance data privacy regulations while significantly accelerating claim reviews and reducing manual workloads.

CaseGuard’s bulk redaction feature enables insurance companies to automatically redact thousands of videos, documents, audio, and image files simultaneously in just a few clicks. This will help drastically bring down review time from days to hours, allowing compliance teams to meet tight deadlines and clear months-long backlogs while safeguarding privacy. All you have to do is upload all your files into CaseGuard, select what PII you want redacted, and let the AI handle the rest.

CaseGuard is a local on-premise software, meaning your sensitive files are only accessible to you and will never leave your secure environment. CaseGuard cannot access your files and meets stringent compliance standards, giving you complete control over your data.