We are performing audio redactions on one of our video files, and the audio redactions do not have any color showing on the audio wave, so we cannot tell which type of effect has been applied. How can we fix this?
In this guide, we will walk you through the steps to easily resolve this issue, where the audio wave appears opaque or lacks visible color indicators. Fortunately, this can be fixed in just a few simple steps by adjusting a setting within the software.
Follow These Steps to Fix Your Audio Wave Appearing Opaque
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Open CaseGuard Studio and go to the top-left corner of the window.
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Click on Tools, and from the drop-down menu, select Settings.
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When the Settings window opens, click Export from the menu on the left side of the window.
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Under the Export Settings section, locate the checkbox labeled “Enable Fast and Smooth Graphics.”
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Uncheck this box. This setting, while useful for performance, may conflict with how certain visual elements like audio waves are rendered on high-resolution monitors.
- After unchecking the option, click the Close button in the bottom-left corner of the settings window.
- A prompt will appear asking you to restart CaseGuard. Select the Restart Now option to allow the software to apply your new settings.
- Give CaseGuard a few moments to close and reopen automatically. If it does not reopen after a few seconds, please reopen it manually.
- Once CaseGuard has restarted, open the project where you were experiencing the audio wave display issue.
After completing these steps, your audio wave should now display correctly with visible color indicators, making it easy to distinguish between different redaction effects such as Mute, Bleep, or Change Voice. This allows you to confidently review and verify your redactions during the editing process.
If you experience any further issues or need help walking through these steps, please don’t hesitate to reach out to us at [email protected]. Our team is here to ensure your experience with CaseGuard is smooth and efficient.