Understanding the capabilities of your graphics card is important when using any redaction software; it can assist in troubleshooting and determining the performance level for redaction tasks. To check your graphics card on a Windows system, follow these steps:
Step 1 Check Your Graphics Card
- Right-click the Start button and select Device Manager

- Expand Display Adapters to see your GPU(s) and confirm it’s an NVIDIA card

Step 2 — Update Your NVIDIA Driver
⚠️ You may need IT approval before updating drivers on a work machine.
The recommended method today is the NVIDIA App GeForce Experience has largely been superseded by the official NVIDIA App, which provides a more responsive and integrated experience and automatically scans your hardware to compare your installed driver against the latest available release.
To update:
- Download the NVIDIA App from nvidia.com/drivers

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- Open the app and go to the Drivers tab
- Click Download if an update is available the app offers two installation paths: Express and Custom. Express is recommended for most users.
- Restart your computer after installation
Which driver type should I choose? Choose Game Ready Drivers if you prioritize day-of-launch support for the latest software. Choose Studio Drivers if you prioritize reliability for creative workflows like video editing, rendering, or AI-based applications. For redaction software with AI detection features, Studio Drivers are generally the better fit.
Latest stable driver as of March 2026: The GeForce Game Ready 595.97 WHQL driver was released March 24, 2026.
Step 3 Manual Driver Download (Alternative)
If you prefer not to use the app, go directly to nvidia.com/drivers and use the dropdown menus to select your GPU model, series, and OS, then download and install manually.
Step 4 Configure CaseGuard
After installing updated drivers, open CaseGuard Studio and adjust the Video Settings to select the NVIDIA GPU for AI detection tasks, then restart the application.
Troubleshooting
If a driver install fails or causes instability, use Display Driver Uninstaller (DDU) in Safe Mode to completely wipe all NVIDIA driver traces from the system, then perform a clean install. Windows also allows you to roll back to a previous driver via Device Manager → Display Adapters → right-click GPU → Properties → Driver tab → Roll Back Driver.
Still having issues? Contact support at [email protected] or visit the CaseGuard Help Center.