CaseGuard Resources

It has been a long week of redacting videos and the clock is ticking down to quitting time on Friday evening when you realize you made several mistakes on the final video. You used the wrong shape and effect when redacting the faces, and to top it all off you clicked the wrong redaction reasons [...]

Use Case My CaseGuard will not open any videos. Whenever I try to add one I get an error in the diagnostics window saying “cvextern.dll not found.” This issue is caused by the cvextern.dll being blocked or missing. Follow these steps to fix the error message ‘cvextern.dll not found’! Steps to locate the .dll. Open [...]

Use Case When I open a project from an older version of CaseGuard Studio, the audio wave is not loading. This is due to an issue with the files in the thumbnails folder. Follow these steps to fix your audio wave! Open the project with the audio issue in CaseGuard. Go to the project files [...]

Use Case When I try to scroll through my document file my CaseGuard crashes. Some of the pages are also appearing blank and I am not able to highlight some words. To repair a document file in CaseGuard: Open the project with the document file that has issues. Select “Document tools” -> “OCR“ In the [...]

While CaseGuard offers an incredible AI automatic detection option, there is no redaction task too big or small for what the software can do. For example, if you need to redact a video taken in an interview room with a stationary camera and a still subject, AI detection may be too big of a tool [...]

To access CaseGuard Studio’s Excel Settings, select Tools –>Settings. The Settings popup contains 14 tabs, one of which is the “Excel ” tab: When importing Excel documents using CaseGuard Studio, there are several settings that you can configure to meet the particular needs of you or your agency. Use Microsoft Word to convert Word files to PDF Need [...]

To access CaseGuard Studio’s OCR Settings, select Tools –>Settings. The Settings popup contains 14 tabs, one of which is the “OCR” tab. When OCRing using CaseGuard Studio, there are several settings that you can configure to meet the particular needs of you or your agency. Automatically OCR new PDF files Select this option to apply Optical Character Recognition [...]

Any redaction software is only considered advanced when it offers its users the flexibility of editing and customizing the redactions with minimal effort and time. Within CaseGuard Studio, one can manage, edit, blur (redact), and export files without the need for any additional software. A common use case clients of the software speak to us [...]

Overview The Full Frame Effect feature, within CaseGuard Studio, applies Full-screen redactions to multiple videos or images in one operation.  This feature is especially useful for users needing to blur every frame in a video while keeping the audio untouched. This feature serves users handling videotapes of suspect interviews, where the goal is to shield [...]

Overview CaseGuard’s Merge feature combines up to 16 media files into one video for easier exporting, editing, or redacting. This feature is especially useful for merging multiple videos into one video of the same incident from different angles to ensure all Personally identifiable information is protected. Users can select from up to three templates to [...]

In today’s world, the endless loop of sending in job applications affects everyone. As a result, you may find your inbox filled with resumes, regardless of whether or not there are any available job positions. That’s why many companies have implemented a job application system that allows candidates to submit their resumes through a dedicated [...]