CaseGuard Resources

Find helpful resources with our smart search tool. Simply run a search to find useful articles, videos, documentation, and more.

The Best Way to Quickly Revert to a Previous File Version

Overview In this article, we’ll show you how to quickly revert your CaseGuard project to a previous version. Whether you need to undo a mistake or respond to a change in request, this feature lets you restore an earlier version of your file efficiently, saving time and keeping your work accurate. Follow these steps to [...]
Learn More
How to Best Utilize and Comply with New York’s FOIL Law

How to Best Utilize and Comply with New York’s FOIL Law

September 18, 2024

How to: Easiest and Fastest Way to Contact Support

Overview: One thing we do best at CaseGuard is provide top-notch customer support. Even in the middle of a critical redaction task, if an unexpected issue arises, our dedicated team is ready to help you quickly and efficiently. In this guide, we’ll show you all the ways to reach CaseGuard support, so you can get [...]
Learn More
How to Best Utilize the Florida Sunshine Law

How to Best Utilize the Florida Sunshine Law

September 13, 2024

How to: See The Progress of Your Scheduled Redaction Tasks

  Follow these steps to view your scheduled tasks! In CaseGuard you can schedule several redaction tasks at once. These tasks will be completed in the order they were scheduled. This article will cover where to view these tasks. After you schedule tasks inside CaseGuard, select the calendar icon at the top of your CaseGuard [...]
Learn More

How To: The Best Way to Easily Save Your Settings for AI

Overview In CaseGuard, creating redaction templates can save you significant time, especially if you’re frequently applying the same redaction settings across multiple projects. For example, if you often redact specific faces or license plates in video footage, you can streamline this process by creating a template that automatically applies your preferred configurations. Follow the steps [...]
Learn More

The Best Way to Quickly Reset Your CaseGuard Password

We know that password issues can happen to anyone; that’s why we’ve made it simple to reset your password. Follow the steps below to regain access to your account: Either navigate to your CaseGuard web portal or open the Application. If in the application, launch CaseGuard Studio and click sign in. This will bring you directly [...]
Learn More

How to: The Best Way to Uninstall CaseGuard Studio

Overview In this article, we will walk you through the process of uninstalling CaseGuard Studio from your device. Whether you’re using an older version of CaseGuard, transitioning to a different device, or troubleshooting the software, this guide will assist you every step of the way. Step 1: Accessing the Uninstall Option Begin by locating the [...]
Learn More

How to: The Best Way to Quickly Import YouTube Videos Easily

This guide will walk you through the process of installing videos directly from YouTube, Vimeo, or Rumble into CaseGuard Studio, streamlining your redaction workflow by eliminating the need to download videos from external websites. Step 1: Locate and Copy the Video URL Start by selecting a video from YouTube, Vimeo, or Rumble that you would [...]
Learn More

Offline Keys: What They Are & How to Get One

In the realm of cybersecurity, both online and offline keys serve distinct and valuable purposes. Offline keys are particularly beneficial for air-gapped systems – computers that are intentionally isolated from any network connectivity, including Wi-Fi or internet access. This isolation enhances the security of sensitive data, as it significantly reduces the risk of unauthorized access [...]
Learn More

How to: The Best Way to Check Processing Times in CaseGuard

Accessing and Managing Task Information in CaseGuard Introduction Imagine you’re working on a complex video redaction project for a legal case involving multiple video files. The timeline is tight, and every minute counts. You need to ensure that every face in a crowded scene is redacted accurately, while also keeping track of how long each [...]
Learn More

How to: The Best Way to Add PII to CaseGuard’s Blocklist

Overview The Blocklist feature in CaseGuard is a powerful tool for controlling which Personally Identifiable Information (PII) is redacted. For example, if you want to redact bank account numbers but exclude certain numbers from redaction, the blocklist allows you to safely protect specific entries without manually undoing redactions. This feature improves efficiency, reduces errors, and [...]
Learn More

Explore Our Redaction Software

With CaseGuard Video Redaction Software, you can change any redaction setting to be as specific or as broad as you need. Its six modes make redacting, transcribing, and translating all of your files simple and fast. Learn more about what CaseGuard Studio can offer.

Dive Deeper into our Redaction world

Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

Dive Deeper into our Redaction world

Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

CaseGuard-help-center-module

Toll Free: +1 (855) 255-9955

1700 N Moore St Suite 1701
Arlington VA 22209
United States