CaseGuard Resources

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How to: Fix The Transcription not Following Along

Use Case My transcription is not following the words that are currently being said, I try to scroll but it keeps jumping back to the top of the transcription! This issue is caused by a word with the transcription being selected. Follow these steps to fix your transcription! Open the audio file you are having [...]
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Join Us At TPCA For A Better Solution To Redaction

Join Us At TPCA For A Better Solution To Redaction

February 14, 2024
Join The Redaction Experts At The NSA Winter Conference

Join The Redaction Experts At The NSA Winter Conference

January 29, 2024

How to: Fix “Could not Find a Part of The Path \tempOCR.pdf”

Use Case When I try to run OCR on my file nothing happens and the diagnostics icon at the top of my CaseGuard appears red with the error “Could not find a part of the path tempOCR.pdf.” This issue is usually caused by an issue with the file name you are trying to OCR. Follow [...]
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How to: Convert File Types for Better Compatibility

Use Case When I try to add my video files to CaseGuard Studio I receive an error message that says “Convert to standard format failed.” This issue is caused by this file not being supported by CaseGuard Studio. Converting the file to a supported file format may fix the issue. Please also see How to [...]
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How to: Easily Review Your Redactions With a Marked Copy

Have you ever experienced the panic of realizing you didn’t correctly censor sensitive data in a file or report only moments before a critical review? In your office, you might not be the only one responsible for redactions. Recently, while working on a report filled with hundreds of names, phone numbers, addresses, and social security [...]
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How to: Lock Redactions to Prevent Mistakes In CaseGuard Studio

Imagine the video you are currently editing was filmed at night with a moving camera. Although the AI Automatic Detection successfully identified and redacted every face and license plate, a few redaction boxes need to be enlarged to fully cover the objects. Coincidentally, these boxes are clustered together in the darkest part of the frame. [...]
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How to: Import and Export Lists of Redaction Reasons for FOIA

Your legal department has been sending memo after memo and even scheduled a meeting to discuss the new state-level privacy law that is based on the Colorado Open Records Act (CORA). They have implemented a new requirement that makes it necessary to create an exemption log for every information request, even if it is not sent [...]
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How to: Add Bates Stamp your Documents in CaseGuard

Overview Bates Stamping is used to sequentially number pages or documents for identification and organization. With CaseGuard, you can effortlessly apply customized Bates stamps to an unlimited number of documents with just a click of a button. This process helps in the efficient organization and identification of specific pages within a document. Bates Stamping in [...]
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How to: See Behind a Redaction for Accuracy

CCTV footage in malls and hospitals can capture hundreds or thousands of faces daily, enhancing security. However, editing this footage can become a time-consuming task, underscoring the importance of diligence and accuracy. For example, after using AI Automatic Detection to blur over a thousand faces in an hour-long video, you may need to unblur three [...]
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How to: Bulk-Edit Redaction Reasons, Shapes, and Effects

Overview This article explains how to use CaseGuard Studio’s Bulk Edit feature to quickly modify redactions across multiple objects in a video by selecting, filtering, and updating their properties before exporting. Let’s get started Open CaseGuard Studio and click the “New Project” button. In the New Project pop-up, select the Storage Folder for your project [...]
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How to: Fix The Error Message cvextern.dll not Found

Use Case My CaseGuard will not open any videos. Whenever I try to add one I get an error in the diagnostics window saying “cvextern.dll not found.” This issue is caused by the cvextern.dll being blocked or missing. Follow these steps to fix the error message ‘cvextern.dll not found’! Steps to locate the .dll. Open [...]
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Explore Our Redaction Software

With CaseGuard Video Redaction Software, you can change any redaction setting to be as specific or as broad as you need. Its six modes make redacting, transcribing, and translating all of your files simple and fast. Learn more about what CaseGuard Studio can offer.

AI Video Redaction

AI Video Redaction

Redact faces, plates, screens, notepads, and more effortlessly from unlimited number of videos with CaseGuard's leading AI video redaction tools. 

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AI Audio Redaction

AI Audio Redaction

Mute, bleep, or resample names, emails, card details, and other sensitive information from thousand of audio files with the most trusted AI audio redaction software. 

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AI Document Redaction

AI Document Redaction

Redact Personally Identifiable Information (PII) such as names, emails, numbers, SSNs, & more from 1000s of PDF, PST, Excel, & Word files with the best AI document redaction software. 

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AI Image Redaction

AI Image Redaction

Automatically redact faces, license plates, screens, people, vehicles, and papers instantly in thousands of images.

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AI Transcription and Translation

AI Transcription and Translation

Automatically transcribe, translate, burn closed captions, & detect any sensitive information in any audio or video file in 100+ languages in minutes with CaseGuard's AI.

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AI Bulk Redaction

AI Bulk Redaction

Automatically redact unlimited number of videos, audio, documents, & images and clear your backlog with CaseGuard's AI bulk redaction tools. 

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Dive Deeper into our Redaction world

Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

Visit Our Help Center

Dive Deeper into our Redaction world

Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

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