CaseGuard Resources

Use Case If your organization installs all applications to a dedicated folder on your machines, you may need to adjust the installation location for CaseGuard Studio to align with your setup. This guide will walk you through the steps to customize the installation path for CaseGuard Studio. Follow these steps! First, install the CaseGuard installer [...]

Use Case If you’re encountering the error “Object must be a root directory (“C:\”) or a drive letter (“C”)” during export, it means CaseGuard is trying to access a network drive that isn’t assigned a drive letter. This can cause export issues as CaseGuard requires a drive letter or root directory for file paths. Follow [...]

When working with CaseGuard Studio, you may occasionally need to locate specific objects that appear infrequently in a video—referred to as low-count objects. For example, you might be looking to identify a particular car or person that only appears briefly. By default, these objects are grouped or hidden to streamline your Object Detection panel. However, [...]

CaseGuard Studio is a locally-installed Windows software, similar to Microsoft Office or Adobe applications. CaseGuard Studio ensures that all your files remain local to your machine. No files are stored in the cloud, and no one can access them besides the end user. The only instances where an internet connection is needed are for: License [...]

In this article, we will cover the process of disabling and re-enabling redactions in CaseGuard Studio, a useful feature for adjusting redactions as project requirements evolve. For instance, if a redaction for an officer is removed but later needs to be reapplied due to changing requirements, the disable feature allows you to manage this flexibly. [...]

Experiencing audio and video synchronization issues can disrupt the efficiency of your redaction workflow, especially when working on time-sensitive projects in CaseGuard Studio. For instance, imagine reviewing a security camera recording where the audio lags behind critical visual cues—such delays can hinder accurate analysis and decision-making. To help you resolve such issues and ensure seamless [...]

In this article, we will walk you through the key differences between the two installation options available for CaseGuard Studio. Whether you’re installing CaseGuard for a single user on one machine or deploying it for an entire department, this guide will assist you every step of the way. By the end, you’ll be equipped with [...]