CaseGuard Resources

Use Case Have you ever wanted to return to a previous version of your CaseGuard project due to a change in the request or a mistake made? In this article, we will cover how to quickly and easily return to an older version of your file. Follow these steps to return to a previous version [...]

Imagine this scenario: You’re in the middle of a crucial redaction task, but an unexpected issue arises that halts your progress. You’ve tried troubleshooting, but nothing seems to work. At this point, reaching out to the CaseGuard support team is your best option. Thankfully, CaseGuard offers multiple ways to access the support you need, ensuring [...]

Use Case I have several redaction tasks scheduled but I am not sure of their progress. Where can I check the progress of these tasks and how many I currently have scheduled? Follow these steps to view your scheduled tasks! In CaseGuard you can schedule several redaction tasks at once. These tasks will be completed in [...]

Use Case I am trying to add a video into my CaseGuard but it keeps failing and will not add. The triangle at the top of my screen is highlighted in red. What should I do? Follow the steps to send your diagnostics to CaseGuard Support! If you notice you are trying to use a [...]