CaseGuard Resources

Use Case I made a Find and Redact list but my co-workers do not have the time to build their list. How do I share this list so they can add it to their CaseGuard? Follow these steps to export and import your Find and Redact Lists! The first step is to create a new [...]

Use Case I am trying to delete a portion of my video inside CaseGuard but I am not sure if I should use the Drop or Cut tool. In this article, we will cover the differences between each tool and how to use each. What is the difference between the Cut and Drop tool? In [...]

Use Case I made a Redaction Reasons list but my co-workers do not have the time to build their list. How do I share this list so they can add it to their CaseGuard? Follow these steps to export and import your redaction reasons! The first step is to add your redaction reasons. To add [...]

Use Case When attempting to perform automatic transcription on my audio file, the progress bar freezes and the red triangle at the top of CaseGuard lights up red. Follow these steps to whitelist CaseGuard’s Transcription feature for your network! First, navigate to Tools -> Settings inside of CaseGuard. From the Settings select Transcription on the left. [...]

Use Case How do I silently install CaseGuard Studio on multiple computers at once? In this article, we will answer this exact question to make your silent installation of CaseGuard quick and easy. A silent install is a method of software installation that runs without displaying any user interface or prompts. Silent installs are best [...]

Use Case I am trying to add a PST file to my CaseGuard but whenever I add it in the PST import window is blank and does not load. This issue is caused by your PST file being opened in another application. Follow these steps to fix your PST import window! First, open up Task [...]