CaseGuard Resources

Use Case I have several redaction tasks scheduled but I am not sure of their progress. Where can I check the progress of these tasks and how many I currently have scheduled? Follow these steps to view your scheduled tasks! In CaseGuard you can schedule several redaction tasks at once. These tasks will be completed in [...]

Use Case I am trying to add a video into my CaseGuard but it keeps failing and will not add. The triangle at the top of my screen is highlighted in red. What should I do? Follow the steps to send your diagnostics to CaseGuard Support! If you notice you are trying to use a [...]

In CaseGuard, creating redaction templates can save you significant time, especially if you’re frequently applying the same redaction settings across multiple projects. For example, if you often redact specific faces or license plates in video footage, you can streamline this process by creating a template that automatically applies your preferred configurations. Follow the steps below [...]

We know that password issues can happen to anyone; that’s why we’ve made it simple to reset your password within Redaction Studio. Follow the steps below to regain access to your account: Open the Application Launch Redaction Studio. On the login screen, locate the “Forgot Password” option beneath the fields for your username and password. [...]

In this article, we will walk you through the process of uninstalling CaseGuard Studio from your device. Whether you’re using an older version of CaseGuard, transitioning to a different device, or troubleshooting the software, this guide will assist you every step of the way. Step 1: Accessing the Uninstall Option Begin by locating the Windows [...]

This guide will walk you through the process of installing videos directly from YouTube, Vimeo, or Rumble into CaseGuard Studio, streamlining your redaction workflow by eliminating the need to download videos from external websites. Step 1: Locate and Copy the Video URL Start by selecting a video from YouTube, Vimeo, or Rumble that you would [...]

How to Decide Whether to Choose an Online or Offline Key for Your Organization In the realm of cybersecurity, both online and offline keys serve distinct and valuable purposes. Offline keys are particularly beneficial for air-gapped systems—computers that are intentionally isolated from any network connectivity, including Wi-Fi or internet access. This isolation enhances the security [...]

Accessing and Managing Task Information in CaseGuard Introduction Imagine you’re working on a complex video redaction project for a legal case involving multiple video files. The timeline is tight, and every minute counts. You need to ensure that every face in a crowded scene is redacted accurately, while also keeping track of how long each [...]

The blocklist feature in CaseGuard is an essential tool for blocking specific Personally Identifiable Information (PII). For instance, if you need to redact bank account numbers but want to keep a certain list of these numbers unredacted, the blocklist allows you to exclude these specific numbers from the redaction process. This feature streamlines your workflow [...]