How to manually mute or bleep private information from audio files

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How to automatically mute or bleep PII from audio files

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Manual Audio Redaction in CaseGuard Studio

Accessing the Manual Audio Redaction Tool

• Locate the speaker icon on the left side of your screen under “Audio” in the toolbar to access the Manual Audio Redaction tool.
• Once selected, the Audio Redaction Panel will display various methods for redacting audio.

Methods for Audio Redaction

1. Timestamps:
   • Enter the start and end timestamps of the audio segment you want to redact.
2. Capture Start and End Time:
   • Use the hand icons to select the beginning and end of the portion you want to redact by clicking the respective icons.
3. Press & Hold:
   • Use this large hand icon to press and hold for the duration of the information you want to redact.
4. Redacting from the Audio Wave:
   • Highlight the audio wave (toggle display using the Show/Hide audio bar) and right-click to select your audio redaction or effect.

Redaction Options and Effects

• Mute:
  • Silences your audio, appearing green on the audio wave.
• Bleep:
  • Replaces sensitive data with a bleep sound, appearing orange on the audio wave.
• Change Voice:
  • Disguises the speaker’s voice while preserving the content.

Additional Features

• Redaction Reasons:
  • Add a reason for each redaction if needed. These reasons will be available in an Exemption Log.
  • To access, select “Print Reports” and choose “Exemption Log” from the “Reports” dropdown menu.
• Adjusting Redaction Range:
  • You can readjust the range of audio being redacted by modifying the box outlining the redaction on the audio wave.