CaseGuard Resources

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How to: Convert File Types for Better Compatibility

Use Case When I try to add my video files to CaseGuard Studio I receive an error message that says “Convert to standard format failed.” This issue is caused by this file not being supported by CaseGuard Studio. Converting the file to a supported file format may fix the issue. Please also see How to [...]
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How to: Easily Review Your Redactions With a Marked Copy

Have you ever experienced the panic of realizing sensitive information was not properly redacted just moments before an important review? In many organizations, redaction responsibilities are shared among multiple people, which increases the chance of mistakes. For example, while preparing a report containing hundreds of names, phone numbers, addresses, and Social Security numbers, a colleague [...]
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How to: Lock Redactions In CaseGuard Studio

Imagine the video you are currently editing was filmed at night with a moving camera. Although the AI Automatic Detection successfully identified and redacted every face and license plate, a few redaction boxes need to be enlarged to fully cover the objects. Coincidentally, these boxes are clustered together in the darkest part of the frame. [...]
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How to: Add,Import, and Export Lists of Redaction Reasons

Use Case Your legal department has been sending memo after memo and even scheduled a meeting to discuss a new state-level privacy law based on the Colorado Open Records Act (CORA). As part of the new requirements, your agency must maintain an exemption log for every information request, even if it is not provided to [...]
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How to: Add Bates Stamp your Documents in CaseGuard

Overview Bates Stamping is used to sequentially number pages or documents for identification and organization. With CaseGuard, you can effortlessly apply customized Bates stamps to an unlimited number of documents with just a click of a button. This process helps in the efficient organization and identification of specific pages within a document. Bates Stamping in [...]
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How to: See Behind a Redaction for Accuracy

Video Section CCTV footage in malls and hospitals can capture hundreds or thousands of faces daily, enhancing security. However, editing this footage can become a time-consuming task, underscoring the importance of diligence and accuracy. For example, after using AI Automatic Detection to blur over a thousand faces in an hour-long video, you may need to [...]
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How to: Bulk-Edit Redaction Reasons, Shapes, and Effects

Overview This article explains how to use CaseGuard Studio’s Bulk Edit feature to quickly modify redactions across multiple objects in a video by selecting, filtering, and updating their properties before exporting. Let’s get started Open CaseGuard Studio and click the “New Project” button. In the New Project pop-up, select the Storage Folder for your project [...]
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How to: Fix The Error Message cvextern.dll not Found

Use Case My CaseGuard will not open any videos. Whenever I try to add one I get an error in the diagnostics window saying “cvextern.dll not found.” This issue is caused by the cvextern.dll being blocked or missing. Follow these steps to fix the error message ‘cvextern.dll not found’! Steps to locate the .dll. Open [...]
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How to: Fix Audio Waves not Showing in a Project

Use Case “When I open a project from an older version of CaseGuard Studio, the audio wave is not loading.” This is due to an issue with the files in the thumbnails folder. Follow these steps to fix your audio wave! Open the project with the audio issue in CaseGuard Studio. Go to the project [...]
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How to: Easily Troubleshoot Documents Using OCR

Use Case When I try to scroll through my document file, my CaseGuard crashes. Some of the pages are also appearing blank, and I am not able to highlight some words. To repair a document file in CaseGuard: Open the project with the document file that has issues. Select “OCR“ In the OCR window check the [...]
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How to: Quickly Redact Stationary Objects in a Video

While CaseGuard Studio’s AI-powered detection can automatically identify and redact people, faces, license plates, and other objects, manual video redaction is often the faster and more efficient option for stationary footage. For example, if you’re redacting a video recorded by a fixed security camera or an interview room camera where the subject or object remains [...]
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Excel & Word settings

To access CaseGuard Studio’s Excel Settings, select Tools –>Settings. The Settings popup contains 16 tabs, one of which is the “Excel & Word” tab: When importing Excel documents using CaseGuard Studio, there are several settings that you can configure to meet the particular needs of you or your agency. Converting Documents to PDF CaseGuard Studio also supports automatic [...]
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Explore Our Redaction Software

With CaseGuard Video Redaction Software, you can change any redaction setting to be as specific or as broad as you need. Its six modes make redacting, transcribing, and translating all of your files simple and fast. Learn more about what CaseGuard Studio can offer.

AI Video Redaction

AI Video Redaction

Redact faces, plates, screens, notepads, and more effortlessly from unlimited number of videos with CaseGuard's leading AI video redaction tools. 

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AI Audio Redaction

AI Audio Redaction

Mute, bleep, or resample names, emails, card details, and other sensitive information from thousand of audio files with the most trusted AI audio redaction software. 

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AI Document Redaction

AI Document Redaction

Redact Personally Identifiable Information (PII) such as names, emails, numbers, SSNs, & more from 1000s of PDF, PST, Excel, & Word files with the best AI document redaction software. 

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AI Image Redaction

AI Image Redaction

Automatically redact faces, license plates, screens, people, vehicles, and papers instantly in thousands of images.

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AI Transcription and Translation

AI Transcription and Translation

Automatically transcribe, translate, burn closed captions, & detect any sensitive information in any audio or video file in 100+ languages in minutes with CaseGuard's AI.

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AI Bulk Redaction

AI Bulk Redaction

Automatically redact unlimited number of videos, audio, documents, & images and clear your backlog with CaseGuard's AI bulk redaction tools. 

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Dive Deeper into our Redaction world

Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

Visit Our Help Center

Dive Deeper into our Redaction world

Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

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