CaseGuard Resources

Overview When running the AI Video detection on CaseGuard, you may notice the same object appearing multiple times. This is due to the object’s appearance changing throughout the video. Fortunately, with CaseGuard, you are able to easily merge these objects correctly for easier organization and quicker redaction. To begin using the object detection panel, you [...]

In this article, we will guide you through the process of connecting to your TeamSpace within CaseGuard Studio. Before proceeding, please ensure that your TeamSpace has been properly configured through the CaseGuard Hub. For assistance with the setup, refer to our TeamSpace Setup Guide or contact us at [email protected]—we’re happy to help. Step 1: Launch [...]

We need to upload our emails to CaseGuard, but we’re not sure how to export them from Outlook as a PST. How can we do this inside of Outlook? In this guide, we’ll walk you through how to easily export your email files from Outlook as a PST file so you can upload them into [...]

We have a request to redact just one audio channel of the file we are working on. How can we achieve this inside CaseGuard? Applying audio redactions to different channels within CaseGuard can be done in two ways- either manually or using transcription. How to Apply Audio Redactions to Different Channels (Manual Method) Add your [...]

Many agencies are required to include their official logo on documentation such as exemption logs or chain of custody reports for auditing, compliance, or branding purposes. Including your agency logo on these reports not only reinforces authenticity but also maintains consistency across official documentation. CaseGuard Studio makes it simple to customize your reports by uploading [...]

We are performing audio redactions on one of our video files, and the audio redactions do not have any color showing on the audio wave, so we cannot tell which type of effect has been applied. How can we fix this? In this guide, we will walk you through the steps to easily resolve this [...]

After completing redactions in your video, you may want to review your work to ensure accuracy—especially if you’ve renamed any of the redacted objects. One helpful feature in CaseGuard Studio is the ability to display the titles of these objects directly within the video. This makes it easier to identify and verify each redaction, streamlining [...]

Overview When working with BWC footage, you may be required to leave certain elements, such as timestamps, unredacted. This can be challenging when there’s a lot of movement in the footage, especially if a redaction box unintentionally crosses in front of the timestamp and redacts it. Fortunately, with CaseGuard’s Original effect, you can ensure portions [...]