CaseGuard Resources

How to: Add Notes to Your Files in TeamSpace

Use Case You’ve completed your redactions and need to leave notes for your supervisor so they can review specific portions of your video. To ensure a smooth review process, you need a way to make these notes easily accessible when your supervisor picks up the files from TeamSpace. Fortunately, CaseGuard provides a built-in Add Notes […]

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Easy Ways to Screen Record Unsupported Video Formats

Use Case I received a file from a request and tried adding it to CaseGuard, but it won’t import. After checking the extensions list in the settings, I found that the format is not supported. How can I add this video to CaseGuard? In this guide, we’ll walk you through a step-by-step process to easily […]

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How to: Add Redaction Reasons in Bulk for Document Redaction

How to Add Redaction Reasons to Multiple Redactions in CaseGuard Studio Use Case: Imagine you’re tasked with redacting sensitive information from a large document containing confidential details such as personal identification numbers, financial data, and proprietary information. After completing the redactions, you need to provide specific reasons for each redaction. Rather than adding these reasons […]

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How to: Easily Jump to a Specific Time in Your Video

Use Case My co-worker has asked me to review the redactions on her 8-hour-long video and provided specific time points for me to check. Since the video is quite lengthy, it would be very time-consuming to manually scrub through the entire footage to find these moments. Is there a way to quickly jump to those […]

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How to: Troubleshoot NVIDIA A-Series GPU Issues in CaseGuard

Use Case Many users rely on NVIDIA A-Series GPUs, such as the RTX A4000 or A2000, to accelerate AI-powered redaction and processing tasks in CaseGuard. However, improper configurations, outdated drivers, or system restrictions can lead to performance issues or GPU detection failures. This guide provides step-by-step troubleshooting to ensure optimal GPU performance. 1. Verify GPU […]

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How to: Use Excel and Word to Convert Files to PDF

Use Case Sometimes when I import my Excel documents into CaseGuard the formatting is a bit different than it is in Excel. How can I have CaseGuard use Excel or Word to convert my files to PDF into CaseGuard? In this guide we will cover how to easily use Microsoft Word or Excel to convert […]

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February 06, 2025 | 4 minutes read

The Legal Protocol Regulating Security Breaches in Maine

Maine has passed a new law that protects its inhabitants from their data being at risk to security breaches.

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February 06, 2025 | 5 minutes read

Government Transparency and New FOIA Software

When looking to comply with FOIA requests, government agencies can utilize redaction software to maintain compliance and privacy.

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February 06, 2025 | 4 minutes read

HIPAA Compliance For Medical Bills And New Technology

When working with debt collectors, healthcare providers are still required to maintain HITECH and HIPAA compliance.

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February 06, 2025 | 4 minutes read

What Causes File Corruption? Root Causes and New Solutions

Many online users may be unaware of the root causes that can cause file corruption. Learn about why your files are corrupt and how to fix them.

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February 06, 2025 | 4 minutes read

New Legislation in D.C. | Protection from Data Breaches

The Consumer Protection Procedures Act is new legistaltion in Washington D.C. for consumer protection and privacy. Learn how it protects you from data breaches.

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