CaseGuard Resources

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How Can I Convert File Types for Better Compatibility?

Scenario When I try to add my video files to CaseGuard I receive an error message that says “Convert to standard format failed.” This issue is caused by this file not being supported by CaseGuard. Converting the file to a supported file format may fix the issue. Please also see How to troubleshoot adding files […]

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How to easily review your redactions with a marked copy

Have you ever experienced the panic of realizing you didn’t correctly censor sensitive data in a file or report only moments before a critical review? In your office, you might not be the only one responsible for redactions. Recently, while working on a report filled with hundreds of names, phone numbers, addresses, and social security […]

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How to prevent mistakes when editing multiple redactions

Imagine the video you are currently editing was filmed at night with a moving camera. Although the AI Automatic Detection successfully identified and redacted every face and license plate, a few redaction boxes need to be enlarged to fully cover the objects. Coincidentally, these boxes are clustered together in the darkest part of the frame. […]

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How to import and export lists of redaction reasons for FOIA

Your legal department has been sending memo after memo and even scheduled a meeting to discuss the new state-level privacy law that is based on the Colorado Open Records Act (CORA). They have implemented a new requirement that makes it necessary to create an exemption log for every information request, even if it is not sent […]

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How to Bates Stamp your documents in CaseGuard

Overview Bates Stamping is used to sequentially number pages or documents for identification and organization. With CaseGuard, you can effortlessly apply customized Bates stamps to an unlimited number of documents with just a click of a button. This process helps in the efficient organization and identification of specific pages within a document. Bates Stamping in […]

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How to See Behind a Redaction for Accuracy

CCTV footage in malls and hospitals can capture hundreds or thousands of faces daily, enhancing security. However, editing this footage can become a time-consuming task, underscoring the importance of diligence and accuracy. For example, after using AI Automatic Detection to blur over a thousand faces in an hour-long video, you may need to unblur three […]

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How to Bulk-Edit Redaction Reasons, Shapes, and Effects

It has been a long week of redacting videos and the clock is ticking down to quitting time on Friday evening when you realize you made several mistakes on the final video. You used the wrong shape and effect when redacting the faces, and to top it all off you clicked the wrong redaction reasons […]

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How to fix the error message cvextern.dll not found

Scenario My CaseGuard will not open any videos. Whenever I try to add one I get an error in the diagnostics window saying “cvextern.dll not found.” This issue is caused by the cvextern.dll being blocked or missing. Follow these steps to fix the error message ‘cvextern.dll not found’! Steps to locate the .dll. Open “Windows […]

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How to fix audio waves not showing in a project

Scenario When I open a project from an older version of CaseGuard Studio, the audio wave is not loading. This is due to an issue with the files in the thumbnails folder. Follow these steps to fix your audio wave! Open the project with the audio issue in CaseGuard. Go to the project files panel […]

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Document Troubleshooting Made Easy with OCR

Scenario When I try to scroll through my document file my CaseGuard crashes. Some of the pages are also appearing blank and I am not able to highlight some words. To repair a document file in CaseGuard: Open the project with the document file that has issues. Select “Document tools” -> “OCR“ In the OCR window […]

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How to quickly redact a stationary object in a video

While CaseGuard offers an incredible AI automatic detection option, there is no redaction task too big or small for what the software can do. For example, if you need to redact a video taken in an interview room with a stationary camera and a still subject, AI detection may be too big of a tool […]

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Excel settings

To access CaseGuard Studio’s Excel Settings, select Tools –>Settings. The Settings popup contains 14 tabs, one of which is the “Excel ” tab: When importing Excel documents using CaseGuard Studio, there are several settings that you can configure to meet the particular needs of you or your agency. Use Microsoft Excel to convert Excel files to PDF Need […]

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Explore Our Redaction Software

With CaseGuard Video Redaction Software, you can change any redaction setting to be as specific or as broad as you need. Its six modes make redacting, transcribing, and translating all of your files simple and fast. Learn more about what CaseGuard Studio can offer.

AI Video Redaction

AI Video Redaction

Let CaseGuard automatically detect faces, license plates, phone screens, laptops, people, vehicles, notepads, and then automatically redact them in one click.

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AI Audio Redaction

AI Audio Redaction

Mute, bleep, and resample audio with one click. Upload or record audio directly into CaseGuard. In a few steps, you can transform a recording into a fully redacted audio file.

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AI Document Redaction

AI Document Redaction

Find and remove personally-identifying information, including phone numbers or SSN and sensitive information instantly. Protect personnel, evidence, financial, medical, and classified records.

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AI Image Redaction

AI Image Redaction

Automatically redact faces, license plates, screens, people, vehicles, and papers instantly in thousands of images.

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AI Transcription and Translation

AI Transcription and Translation

Automatically Transcribe and Translate any audio or video file from 33+ languages, automatically burn closed captions, automatically detect any sensitive and private information all with one click.

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AI Bulk Redaction

AI Bulk Redaction

Redact thousands of images, pages, and hours of audio and video with a few clicks.

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Learn about CaseGuard Solutions. All you need to know about video redaction, audio redaction, audio transcription, audio translation, document redaction, text analytics, and more.

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