Redaction for Retail

Retailers everywhere are focused on protecting customer information and fraud prevention. With technological advances, more retailers have surveillance systems that store huge amounts of footage, in addition to storing documents with private customer information. CaseGuard helps retailers manage their information by providing a better way to redact customer information from video, audio, documents, and images automatically.

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How Retailers use CaseGuard

CaseGuard makes it easier for retailers to manage their media. Every day, it’s used by companies to:

  • Automatically redact complex CCTV video footage.
  • Strip files of sensitive metadata.
  • Securely remove identifying data (e.g., customer, financial, etc.) and metadata from any file.
  • Redact video, audio, documents, and images for evidentiary purposes.
  • Comply with privacy protection laws.

Created to help retailers redact sensitive information and reduce errors.

Redacting records, sensitive documents, video footage, audio recordings, and image data is often time-consuming and expensive, especially for busy retailers. CaseGuard solves this problem by providing all the redaction tools retailers need in one place and one software.

See How It Works

Created to help retailers redact sensitive information and reduce errors.

Redacting records, sensitive documents, video footage, audio recordings, and image data is often time-consuming and expensive, especially for busy retailers. CaseGuard solves this problem by providing all the redaction tools retailers need in one place and one software.

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Key Benefits

With CaseGuard, retailers can meet all of their redaction needs in one place, at one time, and save time and money. No more time-consuming file correction and redaction processes.

Redact faster with CaseGuard

Speed up redaction time, reduce errors, and protect sensitive information. With CaseGuard’s intuitive, easy-to-use software, you can slash redaction times to just a few minutes instead of hours.

Increase productivity

Redacted media fast and easy. Speed up redaction time, reduce errors, and protect sensitive information.

Work with any file or video

CaseGuard is designed to accept any file type for upload. You can work with video footage, audio files, images, and PDFs. Have an unusual proprietary format? from a CCTV No problem. CaseGuard can handle it.

A complete redaction solution

Packaged as a complete solution, CaseGuard lets retailers manage their redaction needs in one place with one software. CaseGuard has everything a retailers needs to redact video, audio, image, and PDF files in a secure and efficient way.

OCR and non-OCR support

Retailers handle many types of documents, ranging from inventory sheets to tax forms. CaseGuard supports optical character recognition (OCR) documents as well as non-OCR documents. This means your non-OCR document can be converted into an editable PDF automatically by CaseGuard, saving your conversion time and hassle.

Customizable reports and coding

Make the decision-making process behind your redactions visible. Easily tag text, images, and more. Then, apply existing or custom redaction codes to appear over your redaction marks. That way, everyone is kept in the loop.

How CaseGuard works

Retailers are able to redact tens of thousands of files everyday with CaseGuard. All it takes is four simple steps to start automatically redact sensitive information from your video, audio, document, and image files.

1. Create

1. Create

a project in CaseGuard Studio to store your files.

2. Add

2. Add

whatever video, audio, image, or PDF file you need to CaseGuard Project.

3. Redact

3. Redact

any type of file automatically in one click or customize your redaction manually.

4. Export

4. Export

redacted files immediately or schedule them for processing later.

Helping busy retailers redact whatever and whenever, worldwide.

CaseGuard provides retailers and small businesses around the world with the redaction capabilities they need to redact and secure videos, audio files, documents, and images. Join thousands of happy users.

See Customer Stories

Helping busy retailers redact whatever and whenever, worldwide.

CaseGuard provides retailers and small businesses around the world with the redaction capabilities they need to redact and secure videos, audio files, documents, and images. Join thousands of happy users.

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Frequently Asked Questions

CaseGuard’s bulk redaction feature enables retail organizations to automatically redact thousands of videos, documents, audio, and image files simultaneously in just a few clicks. This will help drastically bring down review time from days to hours, allowing compliance teams to meet tight deadlines and clear months-long backlogs while safeguarding privacy. All you have to do is upload all your files into CaseGuard, select what PII you want redacted, and let AI handle the rest.

Our redaction software uses advanced AI to detect and redact sensitive information like faces, license plates, names, and more across videos, documents, audio and images. Simply upload your files, select what to redact (PII, PHI, etc.), and let AI handle the rest.

CaseGuard supports over 750 file formats, covering the full range of retail data. This includes transaction documents (PDFs, Word, Excel), surveillance footage (MP4, AVI, MOV), customer service audio (WAV, MP3), images (JPG, PNG), and even large email datasets like PST files. No matter the source, CaseGuard ensures secure and efficient redaction.

Absolutely. Our video redaction tools makes it easy to blur or pixelate customer faces, bodies, employee badges, and 9 other categories of PII from store surveillance footage. This ensures privacy when sharing videos with law enforcement, insurers, or auditors, while keeping the rest of the footage visible.

Yes. CaseGuard’s document redaction tools can automatically detect and redact credit card numbers, expiration dates, CVVs, loyalty IDs, and other financial information from invoices, receipts, and scanned forms. You can choose to redact all sensitive details or preserve only the information needed for auditing or customer communication.

Yes. CaseGuard supports automatic transcription and audio redaction, making it possible to automatically remove PII and PCI such as card numbers, names, phone numbers, and addresses from customer service calls, complaint hotlines, and training recordings. Users can choose to automatically detect and redact PII from 33 preset categories or highlight and redact directly from the transcript.

Yes. CaseGuard supports full email and PST redaction, including large datasets. Our document redaction software automatically detects and removes PCI, PII, and other sensitive details from email bodies, headers, and attachments, while keeping the order of emails and attachments intact. Additionally, each reply or forward in the chain is treated as a separate email.

You can reach us by filling out the contact form on our website, emailing [email protected], or calling +1 (855) 255-9955. Whether you’re looking for a demo, pricing information, or have questions about your redaction needs, our team is here to help.

Toll Free: +1 (855) 255-9955

1700 N Moore St Suite 1701
Arlington VA 22209
United States