CaseGuard’s bulk redaction feature enables retail organizations to automatically redact thousands of videos, documents, audio, and image files simultaneously in just a few clicks. This will help drastically bring down review time from days to hours, allowing compliance teams to meet tight deadlines and clear months-long backlogs while safeguarding privacy. All you have to do is upload all your files into CaseGuard, select what PII you want redacted, and let AI handle the rest.

Our redaction software uses advanced AI to detect and redact sensitive information like faces, license plates, names, and more across videos, documents, audio and images. Simply upload your files, select what to redact (PII, PHI, etc.), and let AI handle the rest.

CaseGuard supports over 750 file formats, covering the full range of retail data. This includes transaction documents (PDFs, Word, Excel), surveillance footage (MP4, AVI, MOV), customer service audio (WAV, MP3), images (JPG, PNG), and even large email datasets like PST files. No matter the source, CaseGuard ensures secure and efficient redaction.

Absolutely. Our video redaction tools makes it easy to blur or pixelate customer faces, bodies, employee badges, and 9 other categories of PII from store surveillance footage. This ensures privacy when sharing videos with law enforcement, insurers, or auditors, while keeping the rest of the footage visible.

Yes. CaseGuard’s document redaction tools can automatically detect and redact credit card numbers, expiration dates, CVVs, loyalty IDs, and other financial information from invoices, receipts, and scanned forms. You can choose to redact all sensitive details or preserve only the information needed for auditing or customer communication.

Yes. CaseGuard supports automatic transcription and audio redaction, making it possible to automatically remove PII and PCI such as card numbers, names, phone numbers, and addresses from customer service calls, complaint hotlines, and training recordings. Users can choose to automatically detect and redact PII from 33 preset categories or highlight and redact directly from the transcript.

Yes. CaseGuard supports full email and PST redaction, including large datasets. Our document redaction software automatically detects and removes PCI, PII, and other sensitive details from email bodies, headers, and attachments, while keeping the order of emails and attachments intact. Additionally, each reply or forward in the chain is treated as a separate email.