CaseGuard Resources

What happens to my original files when I add them to CaseGuard?

When you import files into CaseGuard, a copy of your original file is created within your CaseGuard project. This copy is what you utilize for redaction. Your original file remains untouched and stays in its original location.

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Does CaseGuard Studio require a server to work?

No, CaseGuard Studio can run on any Windows machine (Desktop or Laptop). It can also be installed on a Windows server if the agency prefers to go that route.

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September 09, 2020 | 8 minutes read

Data Privacy and Healthcare Options

Over the last 30 years, the shift of medical records from paper to electronic files has created an increased awareness in the control of private health information. Using computers and databases has created an increase for those with clearance and those without access to and disclosing confidential information. Health care providers and public health practitioners have always valued their patients’ privacy.

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September 08, 2020 | 7 minutes read

Best Practices for Retail Surveillance

In today’s retail business, surveillance is a necessity. Surveillance systems are used to deter theft, reduce insurance rates, and to improve customer experience.

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September 04, 2020 | 9 minutes read

HIPAA & The Privacy Law

The U.S. Department of Health and Human Services (HHS) moved to bring standards to the handling of private health information (PHI) to protect individuals from the misuse of their personal data. In 1996 Congress moved to adopt the Health Insurance Portability and Accountability Act (HIPAA) as a Federal privacy policy.

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What training options does CaseGuard offer?

CaseGuard offers online and in-person training. CaseGuard’s training curriculum is designed to teach users how to use CaseGuard Studio for their own workflows. Over the course of the training session, you will learn: What redaction is and why it’s important. Redaction principles and how they relate to your work in CaseGuard. How to take advantage […]

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August 28, 2020 | 9 minutes read

Surveillance and Consumer Privacy in Retail Settings

Most retailers in the United States and across the globe use surveillance on their premises. Most people are aware of this and realize that it is necessary for their protection and the protection of the business itself. One of the most significant necessities in having surveillance available to a company is for loss prevention. Protecting the premises and their assets or products is essential to the overall bottom line for any business. As a consumer, there are some reassurances that any video footage from the premises will be held to scrutiny and protect their civil rights and privacy.

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Do you offer 24/7 customer support service?

Yes, in keeping with our clients’ needs, CaseGuard offers support during regular business hours as well as 24/7 support options.

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August 25, 2020 | 8 minutes read

Corporate Responsibility, Phishing, and Ransomware

Magellan Health Care, based in Arizona, has notified a number of its employees regarding a data breach. They then took action to resolve the issue, and through the hiring of a third-party cybersecurity forensics company they found out that cybercriminals had accessed and exfiltrated data from a single server, including personal data from both employees and patients.

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How to extract pages from a document to create a new one

Overview With the Extract Pages feature, users can select a few pages from a document and save it as a new file. The Extract Pages feature can also be paired with The Watcher in CaseGuard Studio, which can automatically redact the extracted pages upon export. This gives users a higher level of control over the […]

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What happens to my projects if I cancel my paid subscription?

All your previously processed files (i.e., ones that you’ve redacted or enhanced and exported) can be accessed so long as you’ve saved them, but you will be unable to edit them or make modifications to them after you cancel your subscription.

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