Get started with CaseGuard Studio

When you import files into CaseGuard, a copy of your original file is created within your CaseGuard project. This copy is what you utilize for redaction. Your original file remains untouched and stays in its original location.

No, CaseGuard Studio can run on any Windows desktop or laptop.  However, it can also be installed on a Windows server if your organization prefers to go that route.

CaseGuard offers online and in-person training.

CaseGuard’s training curriculum is designed to teach users how to use CaseGuard Studio for their own workflows. Over the course of the training session, you will learn:

• What redaction is and why it’s important.
• Redaction principles and how they relate to your work in CaseGuard.
• How to take advantage of CaseGuard’s redaction and editing features.
• How to organize your redaction projects in CaseGuard.
• How to redact various file types.
• Redaction and editing workflows.
• File processing best practices.
• How to configure reports in CaseGuard.
• Best practices for your organization’s specific use cases.
• How CaseGuard’s redaction resources can help you.

In advance of your training, a training specialist will talk to you about your redaction needs, and design a training module to meet them. Some modules we have provided include:

• Redacting body camera footage: best practices and troubleshooting video shot in low-light conditions.
• How to caption video and audio.
• Editing generated transcripts in CaseGuard.
• Redacting protected health information in CaseGuard.
• Setting up CaseGuard for easy collaboration.
• Using audio analysis and analytics to bulk redact your files.
• Batch processing: how to make it work for your team at any time of the day.
• Translating audio and video.

Yes, we do. We offer support during regular business hours and regularly provide 24/7 support options for our clients who need around-the-clock support.

All your previously processed files (i.e., ones that you’ve redacted or enhanced and exported) can be accessed so long as you’ve saved them, but you will be unable to edit them or make modifications to them after you cancel your subscription.

No. You will have the option to purchase a subscription. No automatic charges will be applied.