Redaction suites for every compliance team

That depends on your needs. Here’s a breakdown of each plan:

• Doc Suite: Best for professionals and teams focused on document and image redaction. Includes unlimited AI redaction and batch processing for PDFs, emails, scans, and images.

• Media Suite: Designed for organizations with video and audio workloads, including body-cam footage, CCTV, interviews, and more. Includes AI video and audio redaction, plus transcription and translation tools.
• Ultimate Suite: Our most complete solution for high-volume redaction workflows. Combines media + document redaction with batch processing, collaboration tools, and third-party integrations for evidence and records management..
• Enterprise: Built for large organizations starting at 20+ seats that need scalable rollouts, advanced admin controls, custom workspace rules, and dedicated onboarding and training. Custom pricing is available based on your needs.

CaseGuard accepts all major credit cards, bank transfers, ACH, checks, and government purchase orders.

In addition, we accept Purchase Orders (POs) to formalize requirements and pricing and to serve as binding documentation of the service provided.

Yes! You can always upgrade for additional features or downgrade later.

CaseGuard provides both online and in-person training, tailored to your team’s specific workflows and redaction needs.

During training, you’ll learn how to:

• Navigate CaseGuard Studio

• Redact various file types (video, audio, images, documents)

• Organize and manage redaction projects

• Use editing and enhancement tools

• Apply redaction best practices

• Configure reports and collaboration settings

• Leverage bulk processing, transcription, translation, and audio analytics

Before your session, a training specialist will meet with you to understand your goals and customize the training accordingly. Past modules have included topics such as:

• Redacting body camera footage in low-light conditions

• Captioning and editing transcripts

• Redacting PHI from healthcare records

• Setting up collaborative workflows

• Translating and redacting multilingual content

Training ensures your team gets up to speed quickly and uses CaseGuard as efficiently and effectively as possible.

Yes, you can cancel your account plan at any time. However, if you do, you will be unable to edit or export any unfinished redaction projects after canceling your plan. Make sure you finish all your redaction projects before cancellation.

Cancellation requests must be made at least 30 days before the renewal date for a full refund. If they are made less than 30 days before the renewal, a partial refund may be issued based on the remaining time.

You’ll still have access to any files you’ve already redacted, enhanced, and exported—as long as they’ve been saved. However, once your subscription is canceled, you won’t be able to open, edit, or make changes to unfinished projects.