CaseGuard Resources

How to: Import and Export Lists of Redaction Reasons for FOIA

Your legal department has been sending memo after memo and even scheduled a meeting to discuss the new state-level privacy law that is based on the Colorado Open Records Act (CORA). They have implemented a new requirement that makes it necessary to create an exemption log for every information request, even if it is not sent […]

How to: Add Bates Stamp your Documents in CaseGuard

Overview Bates Stamping is used to sequentially number pages or documents for identification and organization. With CaseGuard, you can effortlessly apply customized Bates stamps to an unlimited number of documents with just a click of a button. This process helps in the efficient organization and identification of specific pages within a document. Bates Stamping in […]

How to: See Behind a Redaction for Accuracy

CCTV footage in malls and hospitals can capture hundreds or thousands of faces daily, enhancing security. However, editing this footage can become a time-consuming task, underscoring the importance of diligence and accuracy. For example, after using AI Automatic Detection to blur over a thousand faces in an hour-long video, you may need to unblur three […]

How to: Bulk-Edit Redaction Reasons, Shapes, and Effects

It has been a long week of redacting videos and the clock is ticking down to quitting time on Friday evening when you realize you made several mistakes on the final video. You used the wrong shape and effect when redacting the faces, and to top it all off you clicked the wrong redaction reasons […]

How to: Fix The Error Message cvextern.dll not Found

Use Case My CaseGuard will not open any videos. Whenever I try to add one I get an error in the diagnostics window saying “cvextern.dll not found.” This issue is caused by the cvextern.dll being blocked or missing. Follow these steps to fix the error message ‘cvextern.dll not found’! Steps to locate the .dll. Open […]

How to: Fix Audio Waves not Showing in a Project

Use Case When I open a project from an older version of CaseGuard Studio, the audio wave is not loading. This is due to an issue with the files in the thumbnails folder. Follow these steps to fix your audio wave! Open the project with the audio issue in CaseGuard. Go to the project files […]

How to: Easily Troubleshoot Documents with OCR

Use Case When I try to scroll through my document file my CaseGuard crashes. Some of the pages are also appearing blank and I am not able to highlight some words. To repair a document file in CaseGuard: Open the project with the document file that has issues. Select “Document tools” -> “OCR“ In the […]

How to: Quickly Redact Stationary Objects in a Video

While CaseGuard offers an incredible AI automatic detection option, there is no redaction task too big or small for what the software can do. For example, if you need to redact a video taken in an interview room with a stationary camera and a still subject, AI detection may be too big of a tool […]

Excel & Word settings

To access CaseGuard Studio’s Excel Settings, select Tools –>Settings. The Settings popup contains 14 tabs, one of which is the “Excel ” tab: When importing Excel documents using CaseGuard Studio, there are several settings that you can configure to meet the particular needs of you or your agency. Use Microsoft Word to convert Word files to PDF Need […]

OCR settings

To access CaseGuard Studio’s OCR Settings, select Tools –>Settings. The Settings popup contains 14 tabs, one of which is the “OCR” tab. When OCRing using CaseGuard Studio, there are several settings that you can configure to meet the particular needs of you or your agency. Automatically OCR new PDF files Select this option to apply Optical Character Recognition […]

Troubleshooting CaseGuard Studio

How to: Blur Moving Faces in a Video and Keep some Visible

Any redaction software is only considered advanced when it offers its users the flexibility of editing and customizing the redactions with minimal effort and time. Within CaseGuard Studio, one can manage, edit, blur (redact), and export files without the need for any additional software. A common use case clients of the software speak to us […]