Can I cancel my account plan at any time?

Yes, you can cancel your account plan at any time. However, if you do, you will be unable to edit or export any unfinished redaction projects after canceling your plan. Make sure you finish all your redaction projects before cancellation.

Cancellation requests must be made at least 30 days before the renewal date for a full refund. If they are made less than 30 days before the renewal, a partial refund may be issued based on the remaining time.