CaseGuard Services

Let our experts transform your video redaction problems into the 21st century state of the art video redaction solutions.

Our consultants are all experts in the field with many years of experience in law enforcement and they are ready to work for you. Whether you are updating your current systems or venturing into new territory of automation, we will here to help you make the most of our solutions to save time, money, and paper. We will make suggestions and recommendations that align with your regulations, policies, and the way you do business. Our Team will then tweak and configure the system to fit your needs.

Built on a very flexible framework, our solutions are customizable and configurable on all levels. From screens and fields to workflow, from messages and preferences to forms and features, everything can be customized in few clicks by your system administrator and available for all your users in seconds without even logging them out of the system. If your business requires a new customized workflow that’s not currently available in the solution, we are ready to build it for you. We will conduct a business review meetings to understand your requirements and build an implementation plan. Once approved by you, our team will design, implement, and test the solution before deploying it on your servers.

CaseGuard can be hosted on your own agency server or on the cloud. All our cloud services are on Amazon Cloud Computing Services, the best in the market, which offers reliable, scalable, and high availability services (99.99%). With CaseGuard on the cloud, you will get all the solution benefits without purchasing hardware, installing system, administering, or maintaining the new solution, we will take care of that for you.

Both onsite training and online training/re-training are always available. Whether you just started using our solution or have new employee or team on board, our experts will take the time to show you and train you on every aspect of the system. The system is user friendly, easy to use, and you can always add your own help text and messages to any screen. Other online documentation and resources are made available for our clients with current support status.

We're available when you need us, that's our commitment to our clients. Both 'business hours' and 24/7 support options are available. Whether you have a question, a problem, need training, or have a suggestion to enhance our application and services, we are only a phone call/email away so don't hesitate to contact us.

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CaseGuard Location

Toll: (855) 255-9955
P: (571) 446-4144
1901 N Moore St
Suite 204
Arlington VA 22209
United States